FREQUENTLY ASKED QUESTIONS


DO YOU OFFER OTHER SIZES?
We can offer other sizes up to a maximum of 40". Just let us know what you require on the contact us page and we'll work out a quote for you.
CAN YOU PRINT MY PICTURES?
Yes no problem. Just fill in the form on the "Your Pictures" section. Images of type .jpg, .gif, .bmp, .png or .tif are accepted up to 2Mb in size.

I DON'T HAVE A DIGITAL CAMERA- CAN I STILL GET MY PICTURES PRINTED?
We can print from your pictures by scanning them. Just send them to us (you'll find our address on the "contact us" page) however the size that it can be blown up to depends on the size and quality of the original but we promise to try our best to meet your requirements.

DO YOU SUPPLY TO THE TRADE?
Absolutely. Just fill in our form on the "trade enquiries" page.
  WILL THE COLOUR OF MY PRINT BE THE SAME AS I SEE ON MY COMPUTER SCREEN?
Because monitor settings vary we cannot guarantee an exact match but any differences should only be slight.
HOW DO I LOOK AFTER MY PRINT?
It is best to avoid leaving your print in direct sunlight. Any dust can be removed with a soft brush - We don't recommend using a wet cloth.
HOW DO I ORDER A PICTURE?
Just click on the picture size you want and "order this print" and you'll be taken to a screen that will ask for your postage and payment details.
HOW SECURE ARE MY PAYMENT DETAILS?
We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card transactions are carried out through Paypal.
DO YOUR PRICES INCLUDE VAT?
Yes, all the prices are inclusive of UK VAT (17.5%)
  CAN MY CANVAS BE SENT TO A DIFFERENT ADDRESS TO MY OWN?
Yes the delivery address can be different to the billing address.
CAN YOU POST OVERSEAS?
Sure. Just refer to our "post & packing" page.
HOW LONG WILL MY PRINT TAKE TO ARRIVE?
Allow up to 10 working days for delivery in the UK.

CAN I CONTACT YOU BY PHONE?
Yes. Please refer to our contact details.
I AM INTERESTED IN SELLING SOME OF MY ART ON YOUR WEBSITE. IS THAT POSSIBLE?
Absolutely we always like to see new talent.
WHO BUILT YOUR WEBSITE?
supersoftware.co.uk